Programme delivery manager

9 skills

Find out more about the role of a Programme delivery manager and the skills you need to do it.

  • Agile and Lean practices

    GOVUK DDAT Framework

    You can lead on a range of Agile and Lean tools and techniques. You can provide coaching on these tools and techniques in and outside of your team. You can represent and be an advocate for these tools and techniques. You can innovate and ensure that you are up-to-date with the latest trends. You can establish a feedback loop for teams. You can take responsibility for the translation and measurement of value (what you put in and what you will get out) and ensure this relates to practical government objectives and the user needs. You can ensure the team has a situational awareness of work and priorities across the team. You can ensure that working practices are iterated to achieve effective delivery.

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  • Commercial management

    GOVUK DDAT Framework

    You can support effective budget management within the constraints of a project. You can monitor projected budgets against expenditure.

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  • Communicating between the technical and non-technical

    GOVUK DDAT Framework

    You can communicate effectively across organisational, technical and political boundaries, understanding the context. You can make complex and technical information and language simple and accessible for non-technical audiences. You can advocate on behalf of a team and communicate what it does, to create trust and authenticity. You can successfully respond to challenges.

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  • Community collaboration

    GOVUK DDAT Framework

    You can contribute to the work of the community, building successful teams through understanding team styles and influencing and motivating team members. You can give and receive constructive feedback, enabling the feedback loop. You can moderate conflict resolution within teams. You can ensure that the team is transparent and that the work is understood externally. You can help teams maintain a focus on delivery while being aware of the importance of professional development.

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  • Financial management

    GOVUK DDAT Framework

    You can support effective budget management within the constraints of a project. You can monitor projected budgets against expenditure.

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  • Life cycle perspective

    GOVUK DDAT Framework

    You can understand the different phases of product delivery and can contribute to, plan or run them. You can maintain a product or process through the delivery phases, into live and then into retirement. You can lead a team through the different phases of the product delivery life cycle. You can maintain and iterate a product over time to continuously meet user needs. You can understand incident management and service support to ensure that products are built effectively.

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  • Maintaining delivery momentum

    GOVUK DDAT Framework

    You can solve issues and unblock problems. You can lead a team and set the pace, ensuring teams are working towards delivery commitments. You can engage in elements of risk management such as effectively managing and tracking the mitigation of risks. You can manage various dependencies across teams, departments and government as a whole.

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  • Making a process work

    GOVUK DDAT Framework

    You can effectively focus on the outcome. You can challenge and improve disproportionate organisational processes where it impacts the pace of the team. You can identify what works best for the team and when to use certain processes. You can understand that all steps in a process must add value. You can influence and make positive changes to the organisation.

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  • Planning

    GOVUK DDAT Framework

    You can take a consistent and ongoing approach to planning, forecasting, estimating, managing uncertainty, metrics and measurements, contingency planning and roadmapping. You can communicate plans, planning assumptions and progress to a range of stakeholders. You can maintain the cadence of delivery and manage the relationships between different people within and across teams.

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