Performance analyst

You can turn data into valuable insights that inform decisions. You can demonstrate numeracy and an understanding of analytical tools. You can collect, collate, cleanse and interpret data to derive meaningful insights that can be acted upon. You can identify and apply the most appropriate analytical techniques to bring different sources together to tell a story. You can effectively involve teams in analytics to increase consensus and challenge assumptions.

You can use the most appropriate medium to visualise data to tell compelling stories that are relevant to business goals and can be acted upon. You can present, communicate and disseminate analysis and recommendations effectively, appropriately and with high impact.

You can enable the team to develop a performance framework including Key Performance Indicators (KPIs) for a service or product. You can provide the intelligence to support the formulation of both short-term and long-term strategic plans. You can identify and analyse options, and assess their feasibility and operational impact. You can ensure that business solutions are aligned with strategy, business goals and end user needs.

You can stay abreast of industry developments to make cost-effective use of new and emerging tools and technologies. You can keep up to date with advances in digital analytics tools and data manipulation products.

You can understand the different phases of product delivery, and can plan and run the analysis for these phases. You can contribute to decision making throughout the product life cycle. You can work with user researchers, developers and other roles throughout the product life cycle. You can understand the value of analysis and can contribute with impact. You can understand what data sources, analytical techniques and tools can be used at each point throughout the product life cycle.

You can understand and identify who users are and what their needs are, based on evidence. You can show that you put users first and can manage competing priorities. You can understand the importance of analysis to user-centred design and can effectively collaborate with professions that are focused on user-centred design (for example, user research, user experience, content, design, business analysis). You can act as a voice of the internal user and end user. You can bring together data from varying sources to ensure that all members of Agile delivery teams have access to insights that can be acted upon.

You can demonstrate knowledge of quality assurance techniques, including those used by other analytical professions. You can identify the right data sources and then validate and understand how to interpret the results. You can ensure that data is fit for purpose.

You can understand and work within given constraints (such as technology, policy, regulatory, financial, legal, ethical, social and user constraints). You can effectively challenge constraints that can be changed. You can ensure compliance against constraints by adapting products and services where needed with a particular focus on data security and privacy concepts, including data protection.